Impact Technical Publications Sample User Guide


Download Using Pen On The Road (1.5 M) as a PDF file.

Using Pen On The Road explains how to work with Pen On The Road, an innovative sales automation system featuring handwriting recognition on notebook computers.

Developed by RuggedWare Ltd. for the apparel industry, Pen On The Road allowed sales representatives to access current inventories, write orders in the field, print them for customers, and transmit them electronically to the home office.

RuggedWare designed Pen On The Road for quick, economical customization to client companies' specific sales policies and order processing procedures.

To support the customized, client-specific software, Impact developed a generic user's guide for all client companies combined with a customized, context-sensitive help system for each individual client company.

Project Team

  • Project manager: Al Kemp, Impact Technical Publications
  • Technical writer: Antalys staff technical writer
  • Designer: Gayle Croissant-Madden, Primal Screens

See a sample page.

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