We use a highly effective development process driven by your goals, your audience, and strategies to achieve your goals.
Our development process for help systems, user guides, installation guides, quick reference guides, quick start guides, and reference manuals has ten phases. Our four-page Technical Publication Development Process brochure (a 184 K PDF file) introduces the phases.
Technical Marketing Publications
Our development process for white papers and technical overviews has nine phases. Our free White Paper Writing Guide describes the phases in detail.
Our development process for business cases has eight phases. The Business Case Primer page lists them. From that page, you can download our free Business Case Primer, which describes the phases in detail.